A trusted name in rehabilitation since 1974


Total Gym Global Corp (TGGC) is the sole owner of the information collected on its family of websites, totalgym.com, totalgymworkout.com, efisportsmedicine.com, gravityclubhouse.com, cyclotrainer.com and gravitystories.com and other websites now in development or reserved for future development (Sites). TGGC holds the privacy of our visitors and customers in deep respect and confidence. In an effort to serve our customer’s needs and desires through our web services and products, TGGC collects Personally Identifiable Information from our users at several different points on our Sites.

The privacy practices of this statement apply to our services available under the domains and subdomains of TGGC. By visiting this or any of our Sites you agree to be bound by the terms and conditions of this Privacy Statement. If you do not agree please do not use or access our Sites. As this Statement may be modified from time-to-time, you should check this Privacy Statement frequently for any such changes. Your continued access or use of our Sites shall constitute acceptance of any modifications of the Privacy Statement. Our use of information gathered or obtained at any time is subject to the Privacy Statement in effect at the time of such use.

This Privacy Statement describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. We have prepared a detailed Statement because we believe you should know as much as possible about our practices so that you can make informed decisions. By accepting the Terms of Use, visiting any of our Sites, shopping on any of our Sites, completing our surveys, participating in our sweepstakes or other incentives, responding to our e-mails, or otherwise interacting with TGGC, you are consenting to TGGC practices, including the use and disclosure of any Personally Identifiable Information you have shared with us, as described in this Privacy Statement. Finally, please note that this Statement applies only to TGGC family of Sites and not to other companies’ ororganizations’ Web sites to which we link.

What information do we collect?

We collect information from you when you register on our site, place an order,subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or type of facility. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted intoour Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information)

We use cookies to help us remember and process the items in your shopping cart,understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property,or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We utilize Monterey Financial Services for customers who choose the multi-payment options. We provide Monterey Financial access to your Personally Identifiable Information including sensitive data such as credit card number, etc., so they can fulfill their financing services on multi-pay options. We reserve the right to change our financing service provider without notice to customers.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be incompliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 yearsof age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.totalgym.com

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on July 5, 2011.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

7755 Arjons Drive
San Diego, CA 92126

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